Privacy policy

Privacy Policy

Last Updated: June 2025

At Midora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • Order Information

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Cookies and Tracking Data
  • Website Usage Information

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our products and website experience
  • Send order updates and shipping notifications
  • Detect fraudulent transactions
  • Comply with legal obligations
  • Conduct internal analytics and performance monitoring

Sharing of Information

We may share your information with:

  • Payment processors
  • Courier and logistics partners
  • Technology and hosting providers
  • Government authorities when legally required

We do not sell, rent, or trade your personal information to third parties.

Cookies

Our website uses cookies to improve functionality, remember preferences, and analyze website performance.

You may disable cookies through your browser settings, although certain website features may not function properly.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, loss, or disclosure.

While we strive to protect your information, no online platform can guarantee complete security.

Your Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of personal information where legally permissible

Contact Information

For privacy-related inquiries:

Email: support@midora.in